Refund Policy

Refund Policy

We are dedicated to providing you the best services but there are times when things go wrong. We try our level best that there are no situations arising when you are not satisfied with what you have received or you find a difference between what you have ordered and what you have received. But at any time due to some unavoidable circumstances, you are unsatisfied with what you have received then contact us at the earliest and we will gladly assist you to find out a solution with mutual consent.

If you find your shared hosting package is not as committed, get in touch with us within15 days from activation date of your hosting service. On receiving your e-mail, our sales team will get in touch with you and try to provide you service as committed at the time of order but if you are still not satisfied with it your hosting payment will be refunded and your services will be deactivated.

In case of all monthly plan and domain registration, there will be no refund once it is registered, renewed or activated.

Also, in case of the dedicated server and VPS hosting there will be no refund once the server is activated, please clarify your pre-sales query via sales support.

Please Note:

(1) 30 days refund is applicable only on Web Hosting and Reseller Hosting services that purchased with an annual plan.

(2) 30 days Refund Policy is not applicable on Web Hosting and Reseller Hosting services that purchased with monthly plan.

(3) Refund Policy is not applicable on Dedicated Server, Virtual Server, virtual dedicated servers and Domain Registration or any third party services purchased, like cPanel, WHMCS, plesk panel etc. In case of these products or services, no refund will be given if, the service is activated or renewed.

(4) Strictly NO refunds will be processed if a refund is requested after 30 days from the date of order or activation of the service.

(5) Strictly there are NO refunds for Special Promotional Packages, Monthly Billed Packages, Discounted Packages or Coupons.

(6) Strictly NO refunds will be processed if the account fee is not paid Full in advance before the service is activated.

(7) Only first time accounts are eligible for refund. Accounts created by the same customer / related to the same customer will not be eligible for refund.

(8) Strictly NO refunds will be processed if an account was involved in abuse/spaming/resource over usage previously.

Our ultimate aim is a satisfied and a happy customer.